FAQs - Ancovi

How long does it take to ship?

In general, shipping takes around 5-10 Business days from the day product is sent out as per UPS Ground.

Can it get any quicker?

Absolutely. We do offer express shipping with additional fees. You can see the shipping info page once you visit for the charges and related information.

What is your return policy?

Once you click to visit our terms and conditions page, you will be landed to our return policy.

What forms of payment are acceptable?

We accept all forms of payment such as American Express, Visa, Mastercard, Paypal, Discover cards, Money orders, and Checks. Visit our terms and conditions page to get the complete details.

What is your location?

Ancovi International LLC

1111 Kane Concourse Ste 518

Bay Harbor Islands, FL 33154

In case I have any product/item number, but cannot find the same on your website, can I still make a purchase?

No, if that item/product is not listed with us on our website means we don’t deal with the same. Apologies. When you don’t find the product you looking for on our website then you must not want to lose it and try out our Clearance Store before completely giving it up.

If I’m ordering from your website, how long shall I wait until my stuff arrives?

Frankly, it takes 2-3 weeks for delivery on products that aren’t in stock. And the ones that are in stock usually take a week or less to arrive at your place.

Do you ship internationally?

We can ship to Puerto Rico or American foreign military boxes.

Do you accept COD?

No, COD is not accepted.

Is a Check or Money order accepted?

Yes. Visit our terms and conditions page for detailed information.

How can I get your catalog?

Apologies. To maintain our low prices, we don’t offer any paper catalog.


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